Svix incident

[One customer affected] Elevated errors for application get_if_exists under some circumstances

Resolved after 1 hour 30 minutes, affecting API, on November 3, 2022.

monitoring Nov 03, 2022, 08:07 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 03, 2022, 07:10 PM UTC
Resolved
Nov 03, 2022, 08:41 PM UTC
Duration
1h 30m
Detected by Pingoru
Nov 03, 2022, 07:10 PM UTC

Affected components

API

Update timeline

  1. identified Nov 03, 2022, 07:10 PM UTC

    One customer who was using the new application metadata feature my experience elevated errors, we have a fix which is being deployed as we speak. Affected people: only people using the new application metadata, only when used with application create when passing the get_if_exists flag, and only for people who have called it within this period.

  2. monitoring Nov 03, 2022, 08:06 PM UTC

    A fix has been implemented, and we are monitoring to make sure it's all fixed.

  3. monitoring Nov 03, 2022, 08:07 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 03, 2022, 08:41 PM UTC

    This incident has been resolved.

Your product runs on more than Svix

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →