Svix incident

[Analytics] Delayed message listing in dashboard, portal, and list-message APIs

Resolved after 1 hour 16 minutes, affecting API and Application Portal and 1 more, on August 12, 2026.

identified Aug 12, 2026, 06:46 PM UTC

Engineers have identified the source of the issue and are working on mitigation. Message delivery continues to be working normally.

Started
Aug 12, 2026, 06:20 PM UTC
Resolved
Aug 12, 2026, 07:36 PM UTC
Duration
1h 16m
Detected by Pingoru
Aug 12, 2026, 06:20 PM UTC

Affected components

APIApplication PortalDashboard

Update timeline

  1. investigating Aug 12, 2026, 06:20 PM UTC

    Some customers in the US region are seeing a delay in created messages being visible in the list-message APIs, the app-portal, and the dashboard. Messages are still being delivered normally. Svix engineers are investigating.

  2. identified Aug 12, 2026, 06:46 PM UTC

    Engineers have identified the source of the issue and are working on mitigation. Message delivery continues to be working normally.

  3. resolved Aug 12, 2026, 07:36 PM UTC

    This incident has been resolved

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