Svix incident

Elevated error rate in US region

Resolved after 2 hours 49 minutes, affecting API, on September 3, 2026.

identified Sep 03, 2026, 09:40 PM UTC

Engineers have identified the problem and applied a fix; queues are catching up

Started
Sep 03, 2026, 07:41 PM UTC
Resolved
Sep 03, 2026, 10:31 PM UTC
Duration
2h 49m
Detected by Pingoru
Sep 03, 2026, 07:41 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 03, 2026, 07:41 PM UTC

    Engineers are investigating a small number of errors and timeouts in the US region affecting some message APIs

  2. investigating Sep 03, 2026, 08:08 PM UTC

    Engineers are continuing to investigate the issue. A vanishingly small number of create-message requests (fewer than 90) are affected. Some customers may see data population delays in the list-message endpoints.

  3. identified Sep 03, 2026, 09:40 PM UTC

    Engineers have identified the problem and applied a fix; queues are catching up

  4. resolved Sep 03, 2026, 10:31 PM UTC

    This incident is resolved

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