Svix incident

Elevated API errors (tiny fraction of requests)

Resolved after 47 minutes, affecting API, on February 24, 2023.

resolved Feb 24, 2023, 09:57 PM UTC

The issue has been fixed, and we finished monitoring. There was an issue with one of our redis shards acting up due to an issue with the code implementing endpoint rate limiting. We are working on a long term fix.

Started
Feb 24, 2023, 09:10 PM UTC
Resolved
Feb 24, 2023, 09:57 PM UTC
Duration
47m
Detected by Pingoru
Feb 24, 2023, 09:10 PM UTC

Affected components

API

Update timeline

  1. monitoring Feb 24, 2023, 09:38 PM UTC

    We accidentally created multiple incidents for this. Removed the extra ones, here is the original text: We are investigating the root cause, but there was an issue that caused elevated errors (tiny fraction of traffic) for some API endpoints. A fix has been deployed, but we are still monitoring.

  2. resolved Feb 24, 2023, 09:57 PM UTC

    The issue has been fixed, and we finished monitoring. There was an issue with one of our redis shards acting up due to an issue with the code implementing endpoint rate limiting. We are working on a long term fix.

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