Svix incident
Application portal is listing "sent" messages as "sending" (underlying delivery works)
Resolved after 3 hours 6 minutes, affecting Application Portal, on August 15, 2023.
The issue has been working for the last few hours. Cached message statuses have also been fixed.
Affected components
Update timeline
- identified Aug 15, 2023, 02:37 PM UTC
We got a few reports of an issue that some webhooks are showing as "sending" even though they successfully got sent. A fix is on the way, sorry about that. It doesn't affect actual webhook delivery, it's just the UI that's affected.
- monitoring Aug 15, 2023, 03:01 PM UTC
Fix is deployed. It'll only fix it for new messages, fixing it for older ones (fixing the status cache there) will come in a bit.
- resolved Aug 15, 2023, 05:44 PM UTC
The issue has been working for the last few hours. Cached message statuses have also been fixed.
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Amazon Web Services