SurveySparrow incident

EU WEST (London): Builder Service Performance Degradation

Minor

Resolved after under a minute, affecting EU WEST (LONDON) (Builder), on November 3, 2026.

resolved Nov 03, 2026, 11:14 AM UTC

The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

Started
Nov 03, 2026, 11:14 AM UTC
Resolved
Nov 03, 2026, 11:14 AM UTC
Duration
57s
Detected by Pingoru
Nov 03, 2026, 11:14 AM UTC

Affected components

EU WEST (LONDON) (Builder)

Update timeline

  1. investigating Nov 03, 2026, 11:14 AM UTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved Nov 03, 2026, 11:14 AM UTC

    The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

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