SurveySparrow incident

Canada: Builder Service Performance Degradation

Resolved after 2 minutes, affecting CA CENTRAL (CANADA) (Builder), on October 27, 2026.

resolved Oct 27, 2026, 06:08 AM UTC

The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

Started
Oct 27, 2026, 06:05 AM UTC
Resolved
Oct 27, 2026, 06:08 AM UTC
Duration
2m
Detected by Pingoru
Oct 27, 2026, 06:05 AM UTC

Affected components

CA CENTRAL (CANADA) (Builder)

Update timeline

  1. investigating Oct 27, 2026, 06:05 AM UTC

    We are currently experiencing performance degradation in our Canada region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress..

  2. investigating Oct 27, 2026, 06:05 AM UTC

    We are currently experiencing performance degradation in our Canada region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  3. resolved Oct 27, 2026, 06:08 AM UTC

    The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability..

  4. resolved Oct 27, 2026, 06:08 AM UTC

    The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

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