SurveyMonkey incident

Charts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading.

Major Resolved View vendor source →

SurveyMonkey experienced a major incident on October 31, 2025 affecting SurveyMonkey, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 12:50 AM UTC
Resolved
Oct 31, 2025, 01:56 AM UTC
Duration
1h 5m
Detected by Pingoru
Oct 31, 2025, 12:50 AM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Oct 31, 2025, 12:50 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 31, 2025, 01:56 AM UTC

    This incident has been resolved.