SurveyMonkey incident

Sentiment Analysis jobs are failing or running long

Minor Resolved View vendor source →

SurveyMonkey experienced a minor incident on March 5, 2026 affecting SurveyMonkey, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 07:13 PM UTC
Resolved
Mar 06, 2026, 02:18 AM UTC
Duration
7h 5m
Detected by Pingoru
Mar 05, 2026, 07:13 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Mar 05, 2026, 07:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 05, 2026, 11:57 PM UTC

    A fix has been implemented and we are monitoring the results. Sentiment data will start to appear again over the next few hours. Further updates to follow once fully resolved.

  3. resolved Mar 06, 2026, 02:18 AM UTC

    This incident has been resolved.