Supra Systems incident

Notification of BrokerBay Issue

Resolved after 2 days 20 hours, affecting Website and Mobile App and 1 more, on January 26, 2024.

resolved Jan 29, 2024, 04:23 PM UTC

Dear BrokerBay User, We are happy to report that this incident has been resolved. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

Started
Jan 26, 2024, 07:28 PM UTC
Resolved
Jan 29, 2024, 04:23 PM UTC
Duration
2d 20h
Detected by Pingoru
Jan 26, 2024, 07:28 PM UTC

Affected components

WebsiteMobile AppChat System

Update timeline

  1. investigating Jan 26, 2024, 07:28 PM UTC

    Dear BrokerBay User, We are aware of a newly-reported issue that may adversely affect user experience with the BrokerBay Platform. We are investigating and will follow up with more details as they become available. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

  2. monitoring Jan 26, 2024, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2024, 04:23 PM UTC

    Dear BrokerBay User, We are happy to report that this incident has been resolved. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

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