Notification of BrokerBay Issue - Paragon Specific

Update timeline

1. investigating Sep 19, 2024, 03:32 PM UTC

   Dear BrokerBay User, We are aware of a newly-reported issue that may adversely affect Paragon user experience with the BrokerBay Platform. We are investigating and will follow up with more details as they become available. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

2. identified Sep 19, 2024, 03:46 PM UTC

   Dear BrokerBay User, We are currently experiencing an issue with updating user and listing data from the Paragon platform. The underlying problem has been identified and pertains to the Paragon ecosystem. Our team is working closely with Paragon to find a solution as quickly as possible. We will provide updates on any changes and notify you when the issue is resolved. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team

3. monitoring Sep 19, 2024, 08:11 PM UTC

   Dear BrokerBay User, We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform updating user and listing data from the Paragon ecosystem. We have identified the root cause and implemented a priority adjustment to resolve the issue. We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at [email protected] with any questions. Thank You, The BrokerBay Team

4. resolved Sep 20, 2024, 12:56 PM UTC

   Dear BrokerBay User, The earlier issue with the BrokerBay Platform has been resolved. We apologize for any inconvenience this has caused you or your members. Please reach out to us at [email protected] with any questions. Thank you, The BrokerBay Team