Supermetrics incident

Service Disruption: Supermetrics for Looker Studio, June 19, 2024

Supermetrics experienced a minor incident on June 19, 2024 affecting Supermetrics for Looker Studio, lasting 20h 36m. The incident has been resolved; the full update timeline is below.

Started: Jun 19, 2024, 09:32 AM UTC
Resolved: Jun 20, 2024, 06:08 AM UTC
Duration: 20h 36m
Detected by Pingoru: Jun 19, 2024, 09:32 AM UTC

Affected components

Supermetrics for Looker Studio

Update timeline

investigating Jun 19, 2024, 09:32 AM UTC

Google is experiencing issues that are affecting Supermetrics for Looker Studio. As a result, some users may encounter an error “Your Admin has restricted access to these connectors” and be unable to access Supermetrics connectors in Looker Studio. Our teams are working urgently with Google to identify the root cause and restore normal functionality. We will provide an update once we have more information regarding this issue. Thank you for your patience and understanding as we work to resolve this.
resolved Jun 20, 2024, 06:08 AM UTC

Google has resolved the issues impacting Supermetrics for Looker Studio. Thank you for your patience.