Supermetrics incident
Service Disruption: Looker Studio, September 4, 2024
Supermetrics experienced a minor incident on September 4, 2024 affecting Supermetrics for Looker Studio, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 04, 2024, 01:24 PM UTC
Google is currently experiencing an issue that is impacting Looker Studio data sources. The preconfigured data source list takes significant time to load and creating new data sources also takes a long time to load. We have contacted Google to seek a resolution. We will be monitoring closely when the issue is rectified by Google. We'll provide an additional update in the next 12 hours. Thank you for your patience and understanding.
- monitoring Sep 05, 2024, 06:59 AM UTC
We have observed improvements on Google's side. The preconfigured data source list and the ability to create new data sources are functioning as expected. We'll provide an additional update in the next 6 hours. Thank you for your patience and understanding.
- resolved Sep 05, 2024, 01:26 PM UTC
The data source issues impacting Looker Studio appear to be resolved. We no longer see a delay fetching preconfigured data source lists or creating new data sources. Supermetrics is working as normal, thank you for your patience.