Superloop incident

Systems Outage - Q2 Platforms

Resolved after 8 hours 19 minutes, on September 1, 2026.

monitoring Sep 01, 2026, 08:35 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Sep 01, 2026, 01:24 PM UTC
Resolved
Sep 01, 2026, 09:44 PM UTC
Duration
8h 19m
Detected by Pingoru
Sep 01, 2026, 01:24 PM UTC

Update timeline

  1. investigating Sep 01, 2026, 01:24 PM UTC

    Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience unable to log in.

  2. monitoring Sep 01, 2026, 08:35 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Sep 01, 2026, 09:44 PM UTC

    This incident has been resolved.

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