Superloop experienced a major incident on August 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 03, 2026, 08:17 PM UTC
Type: Incident Duration: 3 hours and 27 minutes Affected Components: NSW Managed Wi-Fi Aug 3, 20:17:13 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 289 King St Mascot, NSW 2020 Aug 3, 23:14:26 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 3, 23:44:06 GMT+0 - Resolved - This incident has been resolved.