Superloop incident

2 Symphony Way, Springfield Central, QLD, 4300 - Public WiFi - Degraded Performance

Minor Resolved

Superloop experienced a minor incident on September 22, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 12:28 AM UTC
Resolved
Sep 22, 2026, 12:44 AM UTC
Duration
15m
Detected by Pingoru
Sep 22, 2026, 12:28 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Sep 22, 2026, 12:28 AM UTC

    Network Operations is currently investigating a Degraded Performance at 2 Symphony Way, Springfield Central, QLD, 4300 - Public WiFi

  2. identified Sep 22, 2026, 12:31 AM UTC

    We have identified an ongoing electrical works at the affected site. No estimated time of restroration is available yet. Further updates will be provided once more information is available.

  3. monitoring Sep 22, 2026, 12:34 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 22, 2026, 12:44 AM UTC

    This incident has been resolved.