Superloop incident

148 Mountain View Rd, Maleny QLD 4552 - Site Outage

Notice Resolved

Superloop experienced a notice incident on September 21, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 10:54 PM UTC
Resolved
Sep 21, 2026, 11:46 PM UTC
Duration
51m
Detected by Pingoru
Sep 21, 2026, 10:54 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Sep 21, 2026, 10:54 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 148 Mountain View Rd, Maleny QLD 4552

  2. identified Sep 21, 2026, 10:55 PM UTC

    We have identified an ongoing power issue at the affected site. Estimated time of restoration is 3:00 pm AEST. Further updates will be provided once more information is available.

  3. resolved Sep 21, 2026, 11:46 PM UTC

    We implemented a fix and are currently monitoring the result.