Superloop incident

289 King St Mascot, NSW 2020 - Site Outage

Notice Resolved

Superloop experienced a notice incident on August 3, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 08:17 PM UTC
Resolved
Aug 03, 2026, 11:44 PM UTC
Duration
3h 26m
Detected by Pingoru
Aug 03, 2026, 08:17 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Aug 03, 2026, 08:17 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 289 King St Mascot, NSW 2020

  2. monitoring Aug 03, 2026, 11:14 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Aug 03, 2026, 11:44 PM UTC

    This incident has been resolved.