Superloop incident

71 Devonport Road, Tauranga - Partial Outage

Notice Resolved

Superloop experienced a notice incident on July 23, 2026 affecting Australia & New Zealand (NZ Managed Wi-Fi), lasting 10d 9h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 09:14 PM UTC
Resolved
Aug 03, 2026, 06:55 AM UTC
Duration
10d 9h
Detected by Pingoru
Jul 23, 2026, 09:14 PM UTC

Affected components

Australia & New Zealand (NZ Managed Wi-Fi)

Update timeline

  1. investigating Jul 23, 2026, 09:14 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 71 Devonport Road, Tauranga

  2. identified Jul 23, 2026, 09:15 PM UTC

    Power has been tripped to the networking equipment due to an unplanned power outage.

  3. monitoring Jul 24, 2026, 12:13 AM UTC

    We implemented a fix and are currently monitoring the result.