Superloop incident

SHA 14 Spring Street - Site Outage

Minor Resolved

Superloop experienced a minor incident on July 22, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 09:52 AM UTC
Resolved
Jul 22, 2026, 11:50 AM UTC
Duration
1h 58m
Detected by Pingoru
Jul 22, 2026, 09:52 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Jul 22, 2026, 09:52 AM UTC

    Network Operations is currently investigating a sitewide service interruption at SHA 14 Spring Street

  2. monitoring Jul 22, 2026, 10:18 AM UTC

    We implemented a fix and are currently monitoring the result.