Superloop incident

19 Banchory Court, Carindale, QLD, 4152 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 7, 2026 affecting Fibre-to-the-Premises (QLD FTTP), lasting 15h 58m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 06:30 AM UTC
Resolved
May 07, 2026, 10:28 PM UTC
Duration
15h 58m
Detected by Pingoru
May 07, 2026, 06:30 AM UTC

Affected components

Fibre-to-the-Premises (QLD FTTP)

Update timeline

  1. investigating May 07, 2026, 06:30 AM UTC

    Network Operations is currently investigating a Degraded Performance at 19 Banchory Court, Carindale, QLD, 4152

  2. monitoring May 07, 2026, 01:48 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 07, 2026, 10:28 PM UTC

    This incident has been resolved.