Superloop incident

Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Degraded Performance

Minor

Resolved after 1 hour 11 minutes, affecting Pacific Island Region (PNG Managed Wi-Fi), on November 11, 2026.

investigating Nov 11, 2026, 04:29 AM UTC

Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

Started: Nov 11, 2026, 04:29 AM UTC
Resolved: Nov 11, 2026, 05:41 AM UTC
Duration: 1h 11m
Detected by Pingoru: Nov 11, 2026, 04:29 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

investigating Nov 11, 2026, 04:29 AM UTC

Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea
resolved Nov 11, 2026, 05:41 AM UTC

We implemented a fix and are currently monitoring the result.

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