Superloop incident

12 Phillip St, Parramatta NSW 2150 - Public Wi-Fi Outage

Resolved after 2 days 5 hours, on September 24, 2026.

monitoring Sep 25, 2026, 11:30 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Sep 24, 2026, 05:42 PM UTC
Resolved
Sep 26, 2026, 11:02 PM UTC
Duration
2d 5h
Detected by Pingoru
Sep 24, 2026, 05:42 PM UTC

Update timeline

  1. investigating Sep 24, 2026, 05:42 PM UTC

    Network Operations is currently investigating a sitewide Public Wi-Fi service interruption at 12 Phillip St, Parramatta NSW 2150

  2. identified Sep 24, 2026, 11:26 PM UTC

    We have identified the issue. We are continuing to work on a fix for this incident. A technician is being deployed to site.

  3. monitoring Sep 25, 2026, 11:30 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 26, 2026, 11:02 PM UTC

    This incident has been resolved.

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