Superloop incident

96 Edmund Rice Drive Southport, QLD 4215 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 4, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 11:58 PM UTC
Resolved
May 05, 2026, 01:36 AM UTC
Duration
1h 37m
Detected by Pingoru
May 04, 2026, 11:58 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 04, 2026, 11:58 PM UTC

    Network Operations is currently investigating a Degraded Performance at 96 Edmund Rice Drive Southport, QLD 4215

  2. monitoring May 05, 2026, 12:33 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 05, 2026, 01:36 AM UTC

    This incident has been resolved.