Superloop incident
40 Hunter Street, Lewisham, NSW 2049 - Site Outage
Minor
Resolved after 12 hours 40 minutes, affecting Australia & New Zealand (NSW Managed Wi-Fi), on September 22, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Australia & New Zealand (NSW Managed Wi-Fi)
Update timeline
- investigating Sep 22, 2026, 04:16 PM UTC
Network Operations is currently investigating a sitewide service interruption at 40 Hunter Street, Lewisham, NSW 2049
- identified Sep 23, 2026, 12:34 AM UTC
A technician has arrived on site. We are continuing to work on a fix for this incident.
- monitoring Sep 23, 2026, 01:28 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 23, 2026, 04:57 AM UTC
This incident has been resolved.
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