Superloop incident
90 Carillon Ave Newtown, NSW 2042 - Degraded Performance
Notice
Resolved after 1 day 15 hours, affecting Australia & New Zealand (NSW Managed Wi-Fi), on September 19, 2026.
A technician has arrived onsite.
Affected components
Australia & New Zealand (NSW Managed Wi-Fi)
Update timeline
- investigating Sep 19, 2026, 01:49 PM UTC
Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown, NSW 2042
- identified Sep 21, 2026, 02:55 AM UTC
We are continuing to work on a fix for this incident.
- identified Sep 21, 2026, 02:56 AM UTC
A technician has arrived onsite.
- resolved Sep 21, 2026, 05:21 AM UTC
This incident has been resolved.
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