Superloop incident

198 A'Beckett St, Melbourne, Victoria 3000 - Site Outage

Notice Resolved

Superloop experienced a notice incident on September 21, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 03:59 PM UTC
Resolved
Sep 21, 2026, 08:01 PM UTC
Duration
4h 2m
Detected by Pingoru
Sep 21, 2026, 03:59 PM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Sep 21, 2026, 03:59 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 198 A'Beckett St, Melbourne, Victoria 3000

  2. identified Sep 21, 2026, 04:33 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Sep 21, 2026, 04:56 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 21, 2026, 08:01 PM UTC

    This incident has been resolved.