Superloop incident

Goroka Eastern Highlands Province, Papua New Guinea - Site Outage

Notice Resolved

Superloop experienced a notice incident on September 9, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 13d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 06:20 PM UTC
Resolved
Sep 22, 2026, 08:02 PM UTC
Duration
13d 1h
Detected by Pingoru
Sep 09, 2026, 06:20 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Sep 09, 2026, 06:20 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

  2. monitoring Sep 10, 2026, 01:59 AM UTC

    We implemented a fix and are currently monitoring the result.