Superloop incident

1 Main St, Palmwoods QLD 4555 - Site Outage

Minor

Resolved after 12 days 6 hours, affecting Australia & New Zealand (QLD Managed Wi-Fi), on September 11, 2026.

identified Sep 21, 2026, 03:00 AM UTC

We are continuing to work on a fix for this incident.

Started
Sep 11, 2026, 12:17 AM UTC
Resolved
Sep 23, 2026, 07:03 AM UTC
Duration
12d 6h
Detected by Pingoru
Sep 11, 2026, 12:17 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Sep 11, 2026, 12:17 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 1 Main St, Palmwoods QLD 4555

  2. identified Sep 21, 2026, 03:00 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Sep 23, 2026, 07:03 AM UTC

    This incident has been resolved and services are fully operational.

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