Superloop incident
Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance
Notice
Resolved after 4 days 8 hours, affecting Australia & New Zealand (NSW Managed Wi-Fi), on September 18, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Australia & New Zealand (NSW Managed Wi-Fi)
Update timeline
- investigating Sep 18, 2026, 12:47 AM UTC
Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480
- identified Sep 22, 2026, 01:54 AM UTC
We are continuing to work on a fix for this incident.
- monitoring Sep 22, 2026, 01:55 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 09:26 AM UTC
This incident has been resolved.
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