Superloop incident

7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003 - Degraded Performance

Minor

Resolved after 2 days 14 hours, affecting Australia & New Zealand (VIC Managed Wi-Fi), on September 20, 2026.

monitoring Sep 22, 2026, 09:42 PM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

investigating Sep 20, 2026, 08:15 AM UTC

Network Operations is currently investigating a Degraded Performance at 7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003
identified Sep 21, 2026, 03:32 AM UTC

We are continuing to work on a fix for this incident.
monitoring Sep 22, 2026, 09:42 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Sep 22, 2026, 10:34 PM UTC

This incident has been resolved.

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