Superloop incident

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Site Outage

Minor

Resolved after 21 hours 3 minutes, affecting Pacific Island Region (PNG Managed Wi-Fi), on September 21, 2026.

identified Sep 21, 2026, 12:23 PM UTC

We are continuing to work on a fix for this incident.

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

investigating Sep 21, 2026, 11:56 AM UTC

Network Operations is currently investigating a partial service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea.
identified Sep 21, 2026, 12:23 PM UTC

We are continuing to work on a fix for this incident.
resolved Sep 22, 2026, 09:00 AM UTC

This incident has been resolved and services are fully operational.

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