Resolved after 1 day 20 hours, on September 14, 2026.
We implemented a fix and are currently monitoring the result.
Update timeline
- investigating Sep 14, 2026, 06:00 AM UTC
Network Operations Team is investigating a Major Incident affecting the Q2 Platform at the below addresses * 62 Blamey St, Kelvin Grove Queensland 4059 * 65 Mary Street, Brisbane QLD 4000 * 74 Carlton Cres, Summer Hill NSW 2130 * 7 Batman St, West Melbourne VIC 3003 * 8 John St, Mascot NSW 2020 * 167 Little Lonsdale St Melbourne VIC 3000 * 229 Franklin Street, Melbourne VIC 3000 * 73 Albert Ave, Chatswood NSW 2067 * 6 Central Park Ave, Chippendale NSW 2008 * 1 Regent St, Chippendale NSW 2008 * 9 Kensington St, Chippendale NSW 2008 * 8 Claremont Street, South Yarra, VIC 3141 * 66 Regent St, Redfern NSW 2016 * 111 Botany Rd, Waterloo, NSW 2017 * 360 William Street, Melbourne VIC 3000
- identified Sep 14, 2026, 06:04 AM UTC
We are continuing to work on a fix for this incident.
- monitoring Sep 14, 2026, 10:27 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 16, 2026, 02:28 AM UTC
This incident has been resolved.
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