Superloop incident

Kiunga, Western, Papua New Guinea - Site Outage

Resolved after 1 day 12 hours, on September 13, 2026.

monitoring Sep 13, 2026, 11:09 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Sep 13, 2026, 07:39 AM UTC
Resolved
Sep 14, 2026, 08:36 PM UTC
Duration
1d 12h
Detected by Pingoru
Sep 13, 2026, 07:39 AM UTC

Update timeline

  1. investigating Sep 13, 2026, 07:39 AM UTC

    Network Operations is currently investigating a partial service interruption at Kiunga, Western, Papua New Guinea.

  2. monitoring Sep 13, 2026, 11:09 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Sep 14, 2026, 08:36 PM UTC

    This incident has been resolved.

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