Superloop incident

Kiunga, Western, Papua New Guinea - Site Outage

Resolved after 3 days 16 hours, on September 4, 2026.

monitoring Sep 05, 2026, 10:08 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Sep 04, 2026, 07:11 AM UTC
Resolved
Sep 07, 2026, 11:27 PM UTC
Duration
3d 16h
Detected by Pingoru
Sep 04, 2026, 07:11 AM UTC

Update timeline

  1. investigating Sep 04, 2026, 07:11 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea

  2. monitoring Sep 05, 2026, 10:08 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Sep 07, 2026, 11:27 PM UTC

    This incident has been resolved.

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