Sunshine 811 incident
All Deployments: Duo Phone Call and SMS Delivery Failure
Resolved after 1 hour, on October 20, 2025.
[Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "All Deployments: Duo Phone Call and SMS Delivery Failure"
Update timeline
- investigating Oct 20, 2025, 06:48 PM UTC
The issue affecting phone-based authentication and SMS delivery has now been resolved. System performance has remained stable, and all services are operating as expected across deployments. We will continue to monitor for any anomalies, but no further impact is anticipated at this time.
- investigating Oct 20, 2025, 06:56 PM UTC
[Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "All Deployments: Duo Phone Call and SMS Delivery Failure"
- resolved Oct 20, 2025, 07:48 PM UTC
This incident has been resolved.
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