Sunshine 811 incident

All Deployments: Duo Phone Call and SMS Delivery Failure

Notice Resolved View vendor source →

Sunshine 811 experienced a notice incident on October 20, 2025, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:48 PM UTC
Resolved
Oct 20, 2025, 07:48 PM UTC
Duration
1h
Detected by Pingoru
Oct 20, 2025, 06:48 PM UTC

Update timeline

  1. investigating Oct 20, 2025, 06:48 PM UTC

    The issue affecting phone-based authentication and SMS delivery has now been resolved. System performance has remained stable, and all services are operating as expected across deployments. We will continue to monitor for any anomalies, but no further impact is anticipated at this time.

  2. investigating Oct 20, 2025, 06:56 PM UTC

    [Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "All Deployments: Duo Phone Call and SMS Delivery Failure"

  3. resolved Oct 20, 2025, 07:48 PM UTC

    This incident has been resolved.