SumUp incident

[Europe] Transfers out impacted

Minor Resolved View vendor source →

SumUp experienced a minor incident on March 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 01:54 PM UTC
Resolved
Mar 17, 2026, 01:54 PM UTC
Duration
Detected by Pingoru
Mar 17, 2026, 01:54 PM UTC

Update timeline

  1. identified Mar 17, 2026, 09:12 AM UTC

    Status: Identified An issue has been identified, we’re looking into it There’s currently an issue with validating some of the outbound transfers via our mobile application. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)

  2. identified Mar 17, 2026, 10:58 AM UTC

    Status: Identified Issue identified and fixed, working on validating and deploying. Our engineering team has found and fixed the cause of the problem. We are preparing an Android app update, which would mitigate the problem. You can stay up to date here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)

  3. resolved Mar 17, 2026, 01:54 PM UTC

    Status: Resolved Issue resolved Downloading the latest version of the Android application would solve the problem. Affected components Business Account (EU) (Operational)