SumUp is currently experiencing a major incident, which began 7h ago. The vendor's full update timeline is below.
Update timeline
- investigating Sep 03, 2026, 09:00 PM UTC
Status: Investigating An issue has been identified, we’re looking into it We're investigating reports of the touchscreen not responding for POS registers. A USB mouse can be used as a workaround while we investigate and resolve the issue. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.