SumUp incident

Issues with PIX payments and instant payouts

Critical Resolved

SumUp experienced a critical incident on October 20, 2025, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:34 AM UTC
Resolved
Oct 20, 2025, 11:31 AM UTC
Duration
1h 56m
Detected by Pingoru
Oct 20, 2025, 09:34 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.