SumUp incident

We are seeing elevated failures in processing card payments

Major Resolved

SumUp experienced a major incident on November 20, 2025, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 10:06 AM UTC
Resolved
Nov 20, 2025, 10:36 AM UTC
Duration
30m
Detected by Pingoru
Nov 20, 2025, 10:06 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.