SumUp incident

[Europe] Expected delay in Business Account outbound and inbound transactions

Minor Resolved View vendor source →

SumUp experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 05:02 AM UTC
Resolved
May 20, 2026, 05:02 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 05:02 AM UTC

Update timeline

  1. identified May 19, 2026, 09:07 AM UTC

    Status: Identified The issue identified, we are working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)

  2. resolved May 20, 2026, 05:02 AM UTC

    Status: Resolved The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com. Affected components Business Account (EU) (Operational)