SumUp incident

[Europe] Some notifications for Business Account are not delivered

SumUp is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 04:37 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
May 12, 2026, 04:37 PM UTC

Update timeline

  1. investigating May 12, 2026, 04:37 PM UTC

    Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)