Sumsub experienced a notice incident on May 27, 2026, lasting 15h 48m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 27, 2026, 03:33 PM UTC
We are currently investigating an issue where our public documentation site is not loading. The issue appears to be related to an external documentation platform outage. There is no impact on Sumsub product functionality or business operations. Our team is monitoring the situation and will provide an update once more information is available.
- resolved May 28, 2026, 07:21 AM UTC
This incident has been resolved.