Sumsub experienced a notice incident on May 16, 2026 affecting API and API and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 16, 2026, 03:30 PM UTC
Our service is currently being targeted by a DDoS attack. Our Team is implementing counter measures at the moment. We will keep you posted.
- monitoring May 17, 2026, 06:09 AM UTC
The DDoS attack activity has subsided, and our services are currently operating normally. Our teams continue to closely monitor the platform to ensure ongoing stability and respond quickly to any further abnormalities.
- monitoring May 17, 2026, 06:46 PM UTC
We are continuing to monitor for any further issues.
- resolved May 17, 2026, 06:51 PM UTC
The incident has been resolved, and all services are operating normally. Our teams will continue monitoring the platform to ensure ongoing stability. We appreciate your patience and understanding throughout the incident.