Sumsub incident

DDos attack

Resolved after 1 day 3 hours, affecting API and API and 1 more, on May 16, 2026.

resolved May 17, 2026, 06:51 PM UTC

The incident has been resolved, and all services are operating normally. Our teams will continue monitoring the platform to ensure ongoing stability. We appreciate your patience and understanding throughout the incident.

Started
May 16, 2026, 03:15 PM UTC
Resolved
May 17, 2026, 06:51 PM UTC
Duration
1d 3h
Detected by Pingoru
May 16, 2026, 03:15 PM UTC

Affected components

APIAPIAPIMobileSDKMobileSDKMobileSDKWebSDKWebSDKWebSDKSupport Systems

Update timeline

  1. identified May 16, 2026, 03:30 PM UTC

    Our service is currently being targeted by a DDoS attack. Our Team is implementing counter measures at the moment. We will keep you posted.

  2. monitoring May 17, 2026, 06:09 AM UTC

    The DDoS attack activity has subsided, and our services are currently operating normally. Our teams continue to closely monitor the platform to ensure ongoing stability and respond quickly to any further abnormalities.

  3. monitoring May 17, 2026, 06:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 17, 2026, 06:51 PM UTC

    The incident has been resolved, and all services are operating normally. Our teams will continue monitoring the platform to ensure ongoing stability. We appreciate your patience and understanding throughout the incident.

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