Sumo Logic incident
Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)
Resolved after 1 hour 5 minutes, affecting Cloud SIEM Processing and Data Indexing, on August 5, 2026.
We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.
Affected components
Update timeline
- investigating Aug 05, 2026, 08:16 AM UTC
We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
- monitoring Aug 05, 2026, 08:28 AM UTC
We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.
- monitoring Aug 05, 2026, 08:35 AM UTC
We are continuing to monitor the fix for Data Indexing.
- monitoring Aug 05, 2026, 09:00 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 05, 2026, 09:13 AM UTC
We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.
- resolved Aug 05, 2026, 09:22 AM UTC
We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.
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