Sumo Logic incident

Problem with Logs Searches in Canada (CA)

Resolved after 26 minutes, affecting Logs Searches, on June 17, 2026.

resolved Jun 17, 2026, 01:36 PM UTC

We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.

Started
Jun 17, 2026, 12:08 PM UTC
Resolved
Jun 17, 2026, 12:34 PM UTC
Duration
26m
Detected by Pingoru
Jun 17, 2026, 12:08 PM UTC

Affected components

Logs Searches

Update timeline

  1. investigating Jun 17, 2026, 01:33 PM UTC

    We are currently investigating reports of problems with Log Searches. The symptoms are: error messages in log queries, specifically using the geoip operator.

  2. identified Jun 17, 2026, 01:35 PM UTC

    We have identified the source of the issue affecting Logs Searches. The symptoms are: error messages in log queries with the geoip operator. We are working on a fix for the problem.

  3. resolved Jun 17, 2026, 01:36 PM UTC

    We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.

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