Sumo Logic incident

Problem with Logs Searches in Japan (JP), Canada (CA), Zurich (CH)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on June 17, 2026 affecting Logs Searches and Logs Searches and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 12:08 PM UTC
Resolved
Jun 17, 2026, 12:34 PM UTC
Duration
25m
Detected by Pingoru
Jun 17, 2026, 12:08 PM UTC

Affected components

Logs SearchesLogs SearchesLogs Searches

Update timeline

  1. investigating Jun 17, 2026, 12:08 PM UTC

    We are currently investigating reports of problems with Logs Searches. The symptoms are: error messages in log queries specifically using geoip operator.

  2. identified Jun 17, 2026, 12:13 PM UTC

    We are also seeing impact on: Deployments: Japan (JP), Zurich (CH) We have identified the source of the issue affecting Logs Searches. The symptoms are: error messages in log queries with geoip operator. We are working on a fix for the problem.

  3. resolved Jun 17, 2026, 12:34 PM UTC

    We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.