Sumo Logic incident

Problem with Metrics Collection in North America 1 (US1)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on May 21, 2026 affecting Metrics Collection, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 12:42 AM UTC
Resolved
May 21, 2026, 01:05 AM UTC
Duration
23m
Detected by Pingoru
May 21, 2026, 12:42 AM UTC

Affected components

Metrics Collection

Update timeline

  1. monitoring May 21, 2026, 12:42 AM UTC

    We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  2. resolved May 21, 2026, 01:05 AM UTC

    We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.