Sumo Logic incident

Problem with Cloud SIEM Processing in North America 2 (US2)

Resolved after 22 minutes, affecting Cloud SIEM Processing, on November 10, 2026.

resolved Nov 10, 2026, 01:52 PM UTC

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

Started
Nov 10, 2026, 01:30 PM UTC
Resolved
Nov 10, 2026, 01:52 PM UTC
Duration
22m
Detected by Pingoru
Nov 10, 2026, 01:30 PM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Nov 10, 2026, 01:30 PM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

  2. monitoring Nov 10, 2026, 01:41 PM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.

  3. resolved Nov 10, 2026, 01:52 PM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

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