Sumo Logic incident

Problem with Cloud SIEM Processing in North America 1 (US1)

Resolved after 30 minutes, affecting Cloud SIEM Processing, on September 14, 2026.

resolved Sep 14, 2026, 01:50 AM UTC

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

Started
Sep 14, 2026, 01:20 AM UTC
Resolved
Sep 14, 2026, 01:50 AM UTC
Duration
30m
Detected by Pingoru
Sep 14, 2026, 01:20 AM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Sep 14, 2026, 01:20 AM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user. We will provide more information soon.

  2. monitoring Sep 14, 2026, 01:40 AM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user. We are currently monitoring the results.

  3. resolved Sep 14, 2026, 01:50 AM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

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